Archive for the ‘Consumer loans info’ Category
There are several reasons, although some are very logical and others seem silly, we should pay attention to this factor to mitigate the loss of users. Some percentages show the decrease of customers starting with a 1% are customers who die, 3% of our customers move to another place, 5% because they make friends with others, 9% goes out of business because the prices of competition are lower and 14% of customers lost by the poor quality of the products or services of the business.
These figures in some way concerned. But there is a percentage that is alarming and that perhaps is not taken into account: 68% of customers are our business by indifference and poor care of sales and service staff that is a bad thing by vendors, supervisors, managers, telephone operators, secretaries, brokers, dealers, collectors and others who have contact with them.
Customer service is undoubtedly one of the elements in any business, regardless of what you sell, product, service or tangible tangible, should be focused if you want your business, product or service succeed.
Hand in hand with this is the loyalty with which it seeks to reduce this loss so disturbing customers, through it we can do is keep our customers happy, comfortable and true products. Always keep in mind that it is easier to keep a customer than to get a new one.
As announced yesterday the consumer loans increased significantly in September, compared with the same data for the month of August. In particular, during the ninth month of the year represented 22% personal loans than in the previous month.
In total, during September were signed loans totaling 1,347 million euros, which suggests some recovery of the economy in general and the financial sector in particular, seems to have realized that the only option left is to open the tap individuals and companies.
One of the main reasons for the decline that had occurred in the granting of such loans was the high default rate, which had been increasing every month and that weighed the benefits obtained with entities such financial products.
The default is directly related to the economic status of citizenship, so that the increase in the provision of consumer loans suggests that banks and sees an improvement in the overall economy, which would be a direct improvement in delinquency levels we are experiencing now.